More questions in this category
Take a look at some more articles that might be helpful
What if I’m not there to receive my package?
If you can’t change your delivery address, and no one else can accept the delivery, it will be returned to us and you’ll be refunded in full.
The courier may leave your order in a safe place at the address if it’s shared accommodations or your place of work, so always check first to see if it has been left anywhere before contacting us.